COVID-19 and how it affects health, safety and well-being services

14th July, 2020

Due to the current situation, we have had to adapt the way we deliver some of our health, safety and well-being services.

Health and Safety Compliance Inspections:

For our Health and Safety Team to comply with current government guidelines, we are now conducting the health and safety compliance inspections out of school hours and during school holidays. To protect the health and safety of all staff, one health and safety representative and one member of school staff will be present whilst the inspection takes place.

The Health and safety compliance inspections will continue to follow the same format as before, but now we can offer the option to have an inspection focussed on COVID-19 infection control and reassurance.

Musculoskeletal Injury Rehabilitation Service and Norfolk Support Line:

We would like to reassure our customers that Norfolk Support Line (NSL) and Musculoskeletal Injury Rehabilitation Service (MIRS) remain operational and that protective measures have been put in place to protect the health of their clients and staff.

Both services follow government guidelines, which means some new temporary working arrangements have been adopted to ensure service delivery.

For Norfolk Support Line this means support functions, such as face to face counselling will temporarily be provided via video calling or by telephone.

For Musculoskeletal Injury Rehabilitation Service, hands-on physiotherapy treatments will temporarily be provided remotely, offering treatment support via video calling or by telephone.

The situation is being monitored closely and the services will revert as soon as it is safe to do so.

If you have any queries about our health, safety and well-being services, please contact 01603 223763 or

We value your feedback, please do get in touch

I am Interested In